— We’re not winning enough business
Enquiries answered the same day — from every channel
Visibility · Clarity · Relationships
Mira owns a mid-size industrial supplies firm outside Nairobi. Her obstacle is not winning enough business — mostly Visibility and Clarity, with Relationships fraying when follow-up slips. The business loses deals that never get a clean first reply. Mira loses evenings chasing WhatsApp threads she already answered once.
Before
Enquiries arrived on WhatsApp, phone, and the website. Some got an answer in an hour, some in a week, and nobody could say which were still open. Quotes started from a blank page. Follow-up lived in Mira’s head.
After
Every enquiry now has an owner and an age. First replies leave the same day with a priced draft built from recent jobs. Follow-up runs on a schedule instead of from memory. Mira’s team closes the loop; she only sees the ones that need a human judgment.
Embedded AI
One intake that reads every channel into a single record with an owner and a clock, plus a first reply drafted from the last hundred jobs — so speed is the system, not a heroic day.